Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that orders are not processed or shipped on weekends and public holidays.

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Estimated Delivery Times

We currently ship within the United States only.

🇺🇸 United States: 5–9 business days

Please note that these timeframes are estimates and may vary due to external factors.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 24–72 hours to become active after shipment.

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Shipping Costs

Shipping is always free on all orders within the United States — no minimum purchase required.

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Delivery Delays

Although we strive to deliver all orders on time, delays may occur due to:

• Weather conditions

• Public holidays

• Carrier disruptions

• High shipping volumes

CARA is not responsible for delays caused by circumstances beyond our control.

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Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, we may not be able to modify the order once processing has begun.

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Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team.

We will work with the carrier to investigate the issue and assist you in finding a suitable solution.

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Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@cara-official.store

Store: CARA

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

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Thank you for choosing CARA. We appreciate your trust and look forward to helping you create a home you love.